Frequently asked questions
Is your honey really raw?
Yes. Our honey is strained to remove wax and debris but never pasteurized or ultra-filtered, so it retains its natural pollen and enzymes.
Why did my honey crystallize?
Crystallization is natural and a sign of raw honey. Set the jar in warm (not boiling) water for 15–20 minutes and stir gently to return it to liquid.
How long does shipping take?
Orders ship within 1–2 business days. Standard delivery within the contiguous US typically takes 3–6 business days.
Can I give honey to my baby?
No. Honey should never be given to children under 12 months old.
How should I store honey?
Keep it sealed at room temperature, away from direct sunlight. Honey does not need refrigeration and keeps for years.
What is your return policy?
If something arrives damaged or you are not happy, contact us within 30 days and we will make it right. See our Shipping & Returns page for details.
Still wondering? Contact us.