Shipping & returns

Shipping

Orders ship within 1–2 business days. Shipping options and prices are shown at checkout based on your address and cart. Qualifying orders ship free.

We currently ship within the United States. Delivery windows are estimates and can be affected by carrier delays and weather.

Tracking

You will receive an email with tracking details as soon as your order ships. You can also check status any time on our order tracking page.

Returns & damaged items

If your order arrives damaged or isn't right, contact us within 30 days of delivery with your order number and a photo and we'll replace it or refund you. Because honey is a food product, we can't accept returns of opened jars unless there is a quality problem.

Cancellations

You can cancel an order from your account while it is still pending. Once an order is processing, contact us and we'll do our best to stop it.